Terms and COnditions

Welcome to Upgrade Community (the “Website”), owned and operated by Upgrade Community, LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of www.upgradecommunity.com and all related services, including Upgrade Community programs, paid courses, memberships, live events, and other digital content or offerings (collectively, the “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Who Can Use the Services

You must be at least 18 years old to use our Services. For live events, attendees must be at least 15 years old to participate.

2. Coaching Services, Digital Products & Events

Upgrade Community provides digital courses, memberships, webinars, and coaching programs. When purchasing or enrolling in our Services, you agree to the following:

  • No Refunds: We offer no refunds for digital products or event purchases.

  • Ticket Transfers: If you cannot attend an event, you may transfer your ticket to the next event. However, if you do not attend the next event, your ticket is

    forfeited.

  • No Guarantee of Results: Coaching and training materials are for educational and informational purposes only. We do not guarantee specific results in your business or personal growth.

  • Personal Responsibility: You acknowledge that success depends on individual effort, commitment, and various external factors.

  • Assumption of Risk: By attending a live event, you assume all risks and waive liability for any health issues, including sickness, injury, disability, or death, that arise from your participation.

  • Event Filming & Preferred Seating: Portions of live events may be broadcasted online or recorded for marketing purposes. Some attendees may receive preferred seating as part of a membership or program.

  • Intellectual Property: All materials, including videos, PDFs, and coaching content, are copyrighted and may not be copied, shared, or resold without express permission.

3. Memberships & Subscription Services

If you enroll in Upgrade Community, or any other membership program, you agree to:

  • Recurring Payments: Memberships are billed on a recurring basis, as specified during purchase.

  • Cancellation Policy: You may cancel your membership by providing written notice before your next billing cycle. No partial refunds for unused time.

  • Non-Transferable Access: Your membership is personal and cannot be shared or transferred.

4. Payment & Refund Policy

  • Payments: All purchases are processed through secure third-party payment providers.

  • Refunds: We offer no refunds for digital products or event purchases. All sales are final.

  • Chargebacks: If you dispute a charge without first contacting support, we reserve the right to revoke access to our Services.

5. Consent to Communications (TCPA Compliance)

By registering on the Upgrade Community website, you consent to receive calls, texts, and emails from Upgrade Community regarding events, courses, educational information, and information on requested deliverables from lead magnets and webinars. This consent allows Upgrade Community to contact you in compliance with Telephone Consumer Protection Act (TCPA) guidelines.

We adhere to TCPA and Do Not Call (DNC) guidelines. Please be aware that


Upgrade Community may utilize:

  • SMS/MMS communications

  • AI-generated voice technology

  • Marketing communications

Automated technology may be employed in communications, and consent is not a condition to obtain any goods, services, or credit. Additionally, Upgrade Community may use pre-recorded or artificial voice messages in outreach efforts. You can revoke this consent at any time by following the opt-out instructions provided in our communications.

6. Data Storage & Use

We, Upgrade Community, collect and store your personal information for the purpose of delivering purchased products, providing ongoing educational content, and marketing. By submitting your information, you agree to allow us to:

  • Contact you via email, phone, or SMS regarding your purchases and future content.

  • Use your data to provide offers, recommendations, and track service usage.

  • Share your data with trusted partners only

  • if necessary to fulfill purchases (e.g., coaching sessions with third-party coaches).

  • Store your information for continued communication and development purposes.

You may request removal from our lists at any time by support@upgradecommunity.com.

7. Third-Party Data Use

We do not sell or share your data with third parties except in cases where:

  • A third-party service is required to fulfill your purchase (e.g., processing payments via Stripe).

  • A partnership includes additional services as part of your purchase.

  • We are legally required to do so.

8. Photo & Media Release

By attending any Upgrade Community event, you consent to being recorded or photographed for promotional use. These images may appear on:

  • Spring B Coaching websites

  • Social media channels

  • Marketing materials

You waive all rights to any claims against Upgrade Community for the use of your likeness.

9. Disclaimers

All products and services by Upgrade Community are for educational and informational purposes only.

  • No Guarantees: Your success depends on many factors, including effort, health, finances, and experience.

  • No Professional Advice: We do not provide medical, legal, financial, or psychological advice. Consult professionals as needed.

  • COVID-19 Assumption of Risk: By attending live events, you acknowledge the risks of exposure and waive liability against Upgrade Community

10. No Resale & Liability Waiver

You are prohibited from:

  • Sharing your account access with others.

  • Reselling any content or materials from Upgrade Community without written permission.

To the fullest extent permitted by law, Upgrade Community and its affiliates shall not be liable for any direct or indirect damages arising from your use of our Services.

11. Submissions & Public Content

Any content you submit, post, or share in Upgrade Community communities (e.g., Facebook groups, member sites) is considered public and may be used for promotional purposes.

  • We reserve the right to display, share, or create works from your submissions.

  • If you do not wish for your content to be used, do not post it.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@upgradecommunity.com

Company: Upgrade Community

SMS Terms & Conditions

SMS Consent Communication

The phone numbers collected through the SMS consent process will be used solely for communication purposes by Utah Life Real Estate Group and will not be shared with third parties for marketing purposes.

Types of SMS Communications

By providing your consent, you agree to receive SMS messages from Utah Life Real Estate Group related to: Appointment reminders, Follow-up messages, Updates regarding your transaction or listing, Event notifications, Billing or account inquiries

Message Frequency

Message frequency may vary based on your activity and interaction with our team. You may receive up to 2 SMS messages per week regarding your appointments, account status, or real estate needs.

Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier's pricing plan. Charges may vary for domestic and international messages.

Opt-In Method

You may opt-in to receive SMS messages by:

Submitting your phone number through a web form on our site

Checking the SMS consent box on our intake or contact forms

Opt-Out Method

You can opt out of SMS communications at any time by replying “STOP” to any message you receive. You may also contact us directly to be removed from our SMS list.

Help & Support

If you need help or have any issues with our SMS program, reply “HELP” to any message. You can also contact us directly at https://www.upgradecommunity.com for support.

Standard Messaging Disclosures

  1. Message and data rates may apply

  2. You can opt out at any time by texting “STOP”

  3. For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages

  4. Message frequency may vary

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Utah Life Real Estate Group. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://upgradecommunity.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.